The Virgin Media blocking method. Options. 9 To make it easier to connect and move around your home, we’ll make your Booster’s WiFi network name and password the same as your Hub. Welcome to the community and thanks for taking the time to post your issue on the forums. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Hey @DavidCalla,. Simply download the What are parental controls?How to turn on parental controlsHow to change parental controls At Virgin Mobile we're dedicated to looking after our customers. 123 and 194. I noticed a few days ago that it stopped blocking any of the sites it is supposed to (including the specific site above, and gambling sites. com. It's been like this since the account was prov. on 27-08-2023 09:39. Settings page Enter this web address into your browser to change Hub settings, like your SSID or WiFi password. 6 - 6. Luckily, Internet Matters and Virgin Media are on hand with a plethora of handy tips to keep your devices, and theirs, as safe and secure as your grandmother’s recipe book. If you want to protect children, then click on the Child Safe filter. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. 162. 220. I have web safe switched off but still certain sites wont load. 67. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. londen12. QuickStart, set up and connections. Click: Settings. Networking and WiFi. You can change this by clicking on the toggle to switch on or off when needed. Some examples of UPnP devices are printers, gaming consoles, WiFi devices, IP cameras,. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereChoosing your Web Safe settings Web Safe is of course up to you, and there may be situations where you don't need it. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. Use the old Web Safe page (shown on left) until Virgin Media resolve ongoing issues with the. Follow these easy steps: 1. A new secure password will be generated for you. For others the Child Safe On / Off settings fail with errors and they are unable to attempt to apply a change. VodafoneSign in to My Virgin Media a. 222 and 208. I have added the categories to block but it will not allow me to add. We hope that helps. SpeedThere are several options I am unable to access on the My Virgin Media website, as clicking on them sends me back to a previous page in an infinite loop. Malware can also record or steal information like bank details or account logins. Child Safe switched OFF but blocking sites. Select the correct HDMI input for your box. Virgin Media Web Safe allows you to restrict certain types of. 25-02-2023 13:20 - edited 25-02-2023 13:25. Changing DNS on your device is the best option VM have other DNS 194. If you are not the main holder and are using a My Virgin Media sub account you will need to contact the main account holder. We give all our customers a complete, market leading security package called Virgin Media Security,. 2. What is Virgin safe search? Controls & Settings guide Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband with parental controls. Recycle or return your kit. Additionally, I've read others have been stuck trying to access the WebSafe settings and just being looped back to the toolkit. If you want to change your settings at a later date, or if you've not yet made a choice of settings, here. I am trying to turn on the web safe settings but it's not working. Welcome to the community and thanks for taking the time to post your issue on the forums. 8. Options. Usually, malware is installed accidentally. 0. You can manage your Web Safe settings easily and conveniently online, by signing into your My Virgin Media account . com (blocked by Web Safe), bestvpn. If you want to change your settings at a later date, or if you've not yet made a choice of settings, here. Bypass Child Safe & Virus Safe. Thanks for confirming your details via private message . 0. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. Go to Account settings, then Account details. In the meantime consider try the old site page Web Safe Settings to - 5398468. 159. uk. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereQuickStart, set up and connections. com). . The new fibre phone line is designed to work with the same phones as the old copper line. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Just sign into My Virgin Media and. Go to Settings > General, then tap Software Update. ' The child safe settings are on and correctly configured. Options. 4) Connect your router or mesh master unit to the VM hub with an Ethernet cable, Cat5e or Cat6, any higher specification is a waste of money. This is the mode you choose if you’ve decided to use a third-party router, such as the Netgear Orbi system or Google Wifi. Back up your device using iCloud or your computer. laptop. tried using websafe today, blocking specific websites, those websites are still able to be accessed. e. Plug your device into a power source and connect to the internet with WiFi to avoid eating into your data allowance. 1. For XBOX or Playstation: modify the network settings and specify the DNS manually as the OpenDNS or. Go to Account settings, then Account details b. 8. Virus Safe prevents you from accessing web sites which may be fraudulent, or contain harmful malware and viruses. and they all return the same result: ⋮ Non-authoritative answer: Name: protonvpn. 1. please try again and on the app it just goes to a pagew that does not load. Billing and payments. I do not pay the extra £3 a month for the internet security. At Virgin Media, we pride ourselves on our parental controls. Im having the same ballache redirecting as people have been having since 2021. 1/help for specific device where Web Safe is not working. on 23-05-2023 15:19. opens perfectly in both Firefox and in Edge. For best protection, we recommend using Virgin Media Internet Security and Web Safe. Child Safe: Disabled - When Enabled this settings blocks VPNs / Teleconfs / Messenger Apps via DNS redirection. A quick look at this handy picture should help you find the best location. Some examples: Help and Support > Billing and Payments > View your bill - takes me back to the help section again. You can manage your Web Safe settings easily and conveniently online, by signing into your My Virgin Media account. 0 Kudos Reply. I will be able to assist and get this changed for you. Is F-Secure Safe free with Virgin Media? F-Secure SAFE is a multi-award winning online security solution which is free to all Virgin Media customers for the first year, and it includes: Virus protection: detects and removes viruses, malware and spyware that. Changing Virgin Media Web Safe Settings on Desktop/Laptop in Self Care Videos 20-08-2018; EGX T&Cs in Announcements 15-09-2017;We would like to show you a description here but the site won’t allow us. Apps and extras. Hi 20220328, Thanks for your post and welcome to the forums. Access your bills, diagnose faults and manage your package. * Call costs may vary. 220) in case it's a local DNS issue. I have now removed the child safe settings on your connection with us, please can you check to see if this has been done and your browsing isn't restricted any longer? Kind Regards, Steven_LHi @danspry, thanks for your post although I'm sorry to hear that you're unable to enable Web Safe. I cannot turn off web safe. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. When. 4. 15-02-2023 21:11 - edited 15-02-2023 21:15. Options. Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block any malicious website before it reaches your computer. POP3 Settings. 1 or whatever else you like. Type of information. Vodafone Sign in to My Virgin Media a. c. . Have you retried? You could try changing the DNS server on your PC to Google (8. More about Virgin Internet Security. on 21-03-2023 15:29. Thanks to the Virgin TV Go app – available to Virgin TV customers at no extra cost, you can access up to 110 live TV channels on the go from your devices, including your Android, iOS, Windows 10 and PC/Mac. 88K views 5 years ago. For fraudulent e-mails, forward to [email protected] was glitchy earlier this afternoon but now seems to be work. More about Web Safe. Hey yellowsheep, Welcome to the community and thanks for taking the time to post here on the forums. My Virgin Media App. It's the same for virus safe and child safe. Security matters. Compare deals today. VPN Apps for all devices and unlimited simultaneous connections. Help - new to Virgin media and setting web safe for appropriate child settings to avoid porn and nudity but in search on phone and iPad you can still see images! Not what we wanted. But everyone I try, it says oops page is broken. This includes BT Sport, FOX, Comedy Central and Sky One (depending on your TV package). Will Web Safe affect my Virgin TV Go or Virgin TV parental controls? Web Safe child safe mode only applies to your broadband connection and won’t change any of your TV Go or TiVo parental control settings. SpeedThe forum team are best placed to help further and the issue has been flagged to them; be aware it can take them a few hours / days to respond. The message you get from the pc isthat "something has gone wrong on our side. . Web Safe will help you block access to web sites known to be infected or to distribute Malware. Here you’ll find all the help you need for Virgin Media related problems and issues. 1. 1 — the Internet’s. Virgin Media Web Safe allows you to restrict certain types of. Malware is a type of malicious software, designed to infect your device to manipulate or damage it. , fortnite. I’m sorry to hear of the issues that you’re having with your web safe and child safe settings at the moment. e. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. Kind Regards, Steven_LQuickStart, set up and connections. Clear searchon 13-02-2023 08:44. Press and hold the WPS/Virgin Media button on your Hub until the lights start blinking. Account - Mobile. Changing Virgin Media Web Safe Settings on Desktop/Laptop. Virgin Media Web Safe and Virgin Media. Working hard to help connect the nation, shop our offers and order online. comIf you are at home, check that you are connected to the same network or SSID as your Virgin TV box, and that the Virgin TV Go app has permission to discover devices on your local network. 5) Turn on the VM hub. If you see two software update options available, choose the one you want to install. If it’s not a technical issue you need help with then we’re here to support you on. net [129. Re: Blocked websites list gets removed. For XBOX or Playstation: modify the network settings and specify the DNS manually as the. 8. Any website unsuitable for children is blocked by default. You can customise your Child Safe settings for your family by clicking on the Categories, Sites or Timer filters and selecting the level of protection. Remember that parental control settings are only one part of online safety. It's never been easier to use your Virgin TV thanks to our help guides. It’s easy to customise by clicking on the Categories, Websites or Set timer filters. 100. 🙂 I'm sorry to hear that you're still experiencing this issue. From setting your favourite channels, audio settings to renaming the box, find out here. You may want to start by seeing what your site report looks like using a tool like Blocked. on 27-07-2022 14:17. Please allow me to send you a PM so I can discuss this further with you - please expect this message to arrive shortly and respond directly when you can!FWIW when using the Web Safe Settings link to the old site's page you must already be signed in otherwise it will show the new site's page — NB only works when using a desktop or laptop AFAIKHi, I'm trying to change web safe settings via the my apps portal of the myvirgin media website account. resolved IP Address is 185. Virgin Media Internet Security is an award-winning antivirus software that offers customers safe browsing without the threat of viruses, malware, phishing and other dangers. I added it to the 'allowed websites' list, and it's working fine. Thanks for confirming your details via private message . Try both Mac and Windows. SMTP Settings. Switched On Families. If your household is with both Virgin Media and O2 and you have Volt benefits and you need help with your O2 bill, please head to Help and Support on the O2 site. Hey @JohnnyT8,. 168. Plus all the blocked websites reset to nothing when I log in again. FYI be aware there is an ongoing issue with Web Safe that may result in loss of. I've clicked on "I don't need it" but then a few days later the same thing happens again and I have to leave the computer and do. Select Advanced Settings and accept the prompt; Scroll down to the Security section;. 8. I did try to access a restricted site over the WIFI and. If it’s not a technical issue you need help with then we’re here to support you on. 8) and this will bypass the websafe filter. Virgin Media broadband safety and security Virgin offers an array of online protection software in the form of Web Safe, Child Safe and Internet Security to keep you, your household and. Our Web Safe settings are : ++ Virus Safe - Enabled ++ Child Safe - Disabled I dare not revisit that page as what we have works for us. 3) Fully initialise your own router or mesh master unit and make sure the WAN port is set to DHCP. 40am) that all the settings for blocked categories (e. I have the same problem as well, I have just checked my online security controls and it's all turned off. Will Web Safe affect my Virgin TV Go or Virgin TV parental controls? Web Safe child safe mode only applies to your broadband connection and won’t change any of your TV Go or TiVo parental control settings. See for more details. 4. run the Standard test and confirm the. Hopefully when that thread concludes it will also resolve your issue. 192. Sign in Email address Please enter your email Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. Will Web Safe affect my Virgin TV Go or Virgin TV parental controls? Web Safe child safe mode only applies to your broadband connection and won’t change any of your TV Go or TiVo parental control settings. Changing network settings to use any Public DNS should re-gain full access for the device. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband with parental controls. Our configuration is a Hub 3 in Router mode, my HP Workstation is a DHCP client connected via a network cable. I can not access the Manage your websafe settings via my app or via my pc. Virgin Media Web Safe allows you to restrict certain types of. . Virus Safe prevents you from accessing web sites which may be fraudulent, or contain harmful malware and viruses. Watch the video to get quick tips on how to manage parental controls on Virgin Media Broadband. Options. Hi, I'm trying to change web safe settings via the my apps portal of the myvirgin media website account. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. I just got a URL from the IT team for the VPN. Virgin Media takes online safety seriously. in/myVM . Virgin Media; My Virgin Media; Shop; Help;. com 194. For best protection, we recommend using Virgin Media Internet Security and Web Safe. Browse Virgin Media Virgin Media Community. . Security matters. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off. The Gamer Lounge. I can see that you are already have a thread and are in conversation with my colleague about your issues with websafe. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. Click: Settings. How to Access Virgin Media Hub settings in the modem-only mode The Virgin Media router’s modem-only mode may have been one of the configurations you previously accessed using the preceding address. Regards, Daniel And possibly the best thing about Web Safe is it comes with all our broadband packages, absolutely free. The WiFi Booster will start copying your Hub’s details. Expand the Email option. For internet explorer, you can open in Private browsing window by Selecting tools and the inPrivate browsing. Please keep an eye out for a purple envelope at the top right corner of your Forum page. . We'll be more than happy to assist from here! Select the Settings cog in the top right-hand corner. I've been trying for many days to turn off web safe but it is impossible, when I click on manage web settings I'm taken to a page that - 5360412. Issue has been flagged to the forum team; be aware it can take them a few hours / days to respond. You can manage your Web Safe settings easily and conveniently online, by signing into your My Virgin Media account. I. Hi I have been using Websafe for some time but I noticed this morning (about 7. virginmedia. These are both DNS content filters that adjust the behaviour of the VM default DNS. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. If you haven’t got an account click the ‘Create Your Account’ button. Virgin Media customers can get unlimited online protection for all your devices for just £3 a month, with Virgin Media Internet Security powered by F-Secure. In the meantime consider try the old site page Web Safe Settings to see if that allow you to achieve what you want. Our configuration is a Hub 3 in Router mode, my HP Workstation is a DHCP client connected via a network cable. 159. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. The service is headquartered in Bucharest, Romania, and is subject to its jurisdiction only. We would like to show you a description here but the site won’t allow us. 9. Scroll down and select the ‘Web Safe’ tile for parental settings and choose ‘overview’. Joining in. Information on how to use Web Safe can be found here. org. It’s important to remember that Web Safe protects all your devices connected via your router, whereas anti-virus software only protects the device it’s installed on. I've tried turning it on, then off again. I have now removed the child safe settings on your connection with us, please can you check to see if this has been done and your browsing isn't restricted any longer? Kind Regards, Steven_LHi @danspry, thanks for your post although I'm sorry to hear that you're unable to enable Web Safe. Will Web Safe affect my Virgin TV Go or Virgin TV parental controls? Web Safe child safe mode only applies to your broadband connection and won’t change any of your TV Go or TiVo parental control settings. web safe. While your intentions are good, no ISP would allow this sort of thing due to the inevitable data protection implications. I will be able to assist and get this changed for you. Also check the dns settings of your vpn while you're there. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. If your site is blocked by a majority of ISPs, it may be that there is a. 168. Mobile customers can also use the app to keep on. org. Pick a category to get started. If you want to know more, the updated sections are 6. You can find out more FAQs about Web Safe here. select Account settings > Online security and disable Virus Safe and/or Child Safe. 9. Trying to edit Web Safe settings just get the message " Sorry the changes you made were not saved, please try again". Stream from Virgin Media. on 09-07-2023 22:56. We think that this site contains things that could be harmful for you or your computer, so it’s been blocked in line with this accounts’s Web Safe settings. Guy. 65% of young people aged 11-16 are in favour of the. 1. Web safe provides ultimate protection when using the internet. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. IPSec Pass-Through. on 06-05-2023 22:30. Plug in your Virgin Media router. net, pubg. You can also call 202 from your O2 phone or ring 0800 902 0217 * from a landline. However many mesh. CyberGhost VPN – Tools optimized to fix Virgin Media VPN issues. Contact the site operator for further help. com Virgin Media takes online safety seriously. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. When clicking on the Websafe - Manage settings buttons it just takes you back to the home page and says "Somethings's gone wrong". Whether you're a Virgin Media broadband or mobile customer, with the My Virgin Media app you can manage your account - and so much more - at the touch of a button. that you are wishing the adjust the Parental Controls of a mobile phone's data service ?Luckily, Internet Matters and Virgin Media are on hand with a plethora of handy tips to keep your devices, and theirs, as safe and secure as your grandmother’s recipe book. Have you tried to access the settngs via the method that 用心棒. Manage Your Account. Learn more Hav. Have being trying a few times over past couple of weeks and just get same message. Visit the Virgin Media online account & make sure in the Web Safe settings Child Safe is Disabled. For Android: Settings >> Connections >> More connection settings >> Private DNS. on 23-05-2023 15:19. Set the vpn to port 80 or 443 - these are the ports that 99% of all traffic goes through so they don't block them. You can go look up how to change the DNS in whatever operating system you are using yourself. You’ll pay nothing for 3 months (with no payment details. 1. 993. Phone. Browse Virgin Media Virgin Media Community. Your link takes me to the internet security page, and it shows how to switch on parental control. I've been trawling these god forsaken forums for an hour now, and all the people with the same problem you say "okay I'm PMing you to resolve this issue". Options. Networking and WiFi. Manage Your Account. 222 and 208. laptop. Virgin Media. pc. What is Child Safe? Child Safe is an additional feature to Web Safe that enables the account holder to block sites that they consider inappropriate for the family or children. have tried this page, but that also is stuck. Uninstall on PC Uninstall on Mac Uninstall on iOS Uninstall on Android Virgin Media's award-winning internet security provides protection against viruses and malware. Our next-generation Hub works alongside Virgin Media’s ultrafast broadband network to deliver peak WiFi performance, thanks to WiFi 6. Learn more Have I helped? Click Mark as Helpful Answer and solved, or use Kudos to say thanks. With Child Safe stuck ON expect errors or unexplained failures with Teleconf Calls, WiFi Calling, Social Media, all VPNs, Web Content, Sonos kit, Sky Q, TV. All Rights ReservedI am having the same problem that has been reported by others, I want to enable Child Safe in my Web Safe settings. 1. Doesn't work in Igconito, Chrome Browser, Edge or Safari. com and we’ll look into them. 0800 052 9429 Virgin Media. 222. You can find out more FAQs about Web Safe here. Modem-only. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. For best protection, we recommend using Virgin Media Internet Security and Web Safe. It’s easy to customise by clicking on the Categories, Websites or Set timer filters. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. They have come together to produce these helpful video guides to help you to download and set-up the controls offered by your provider. Reply. I have WebSafe ChildSafe enabled, and use it to block websites (including roblox. Self Care VideosOff-the-shelf Wi-Fi routers have more powerful hardware and, in the case of mesh systems, are extensible, so you can position the individual Wi-Fi mesh nodes for optimal coverage. e. 1 Kudo. 0 KudosSorry to hear about this issue with changing your safesearch settings via My VM 👉 virg. My Virgin Media makes managing your account easier with all your information in one place. Hey @DavidCalla,. 100. 8. This happens while browsing on virgin media in all my devices (desktop, ipad, mobile), but not when I'm on 4g. For best. Click on My Apps then Web Safe. CyberGhost VPN is operated by Kape Technologies – the company behind PIA. The settings vary with each ISP, but most offer some or all of the following options: Timer. 159. Settings page Enter this web address into your browser to change Hub settings, like your SSID or WiFi password. Options. Regards, Steven_L. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. We recommend keeping Virus Safe on. It's broadband and before you send me of on another hair-pulling-out round of useless checks where I uninstall everything on my computer and losing vital information along the way it looks like the problem (after making a seriously angry call to your help line after not even being able to make a formal complaint about this) AND my landline. A new secure password will be generated for you. Stream from Virgin Media. Stay safe online. on 20-08-2018 08:53. These are two settings – Virus Safe and Child Safe. See where this Helpful Answer was posted. Changing network settings to use any Public DNS should re-gain full access for the device. To check if a device is configured in the DMZ on your Virgin Media Super Hub 1, 2 or 2ac. on 06-05-2023 22:30. Hi @nikbower, thanks for your post although I'm sorry to hear you're unable to activate Child Safe. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. Also Disable any VPN you may be running Disable router smart settings following the guide below Virgin Media With Virgin media the tool you want to disable is. 159. You can find more help with your TV settings on your box.